How we handle your data

We collect information you provide directly when creating an account, such as your name, email address, phone number, school details, instructor information, student records, vehicle data, and billing information.

We also collect operational information generated through the platform, including lesson schedules, attendance records, payments, exam bookings, vehicle maintenance logs, and communication history between schools and students.

Technical data such as IP address, browser type, device details, and usage logs may be collected automatically to help secure the service and improve the experience.

We use your information to provide driving school operations, manage bookings, track lessons and vehicle usage, process payments, and support student and instructor workflows.

Personal data helps us communicate with you about account access, security notices, service updates, and important operational matters.

We may also use aggregated non-identifying information to improve product performance, reporting features, and training support.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal and operational data from unauthorized access, misuse, loss, or disclosure.

Access to sensitive data is restricted by role-based permissions. Personal data is only shared with internal teams who need it to support the service or comply with legal obligations.

Although no platform can guarantee absolute security, we take commercially reasonable steps to maintain a secure environment for your data.

We may use cookies, local storage, and similar technologies to remember login sessions, keep the platform functional, analyze usage trends, and improve the user experience.

You may disable cookies in your browser, but some parts of the platform may not function properly if essential cookies are blocked.

Analytics tools may help us understand feature adoption, page performance, and general traffic patterns without identifying you personally unless you explicitly provide that information.

We do not sell personal data. We may share information only with trusted service providers who assist us with hosting, payment processing, support tools, email delivery, analytics, or legal compliance.

We may also disclose information when required by law, court order, or to protect the rights, safety, or property of Driveway, our users, or the public.

If your school or organization is part of a larger group or partner network, we may share the minimum information necessary to support integrations or service delivery.

You may request access to your personal data, ask for corrections, request deletion where applicable, or ask how we process your information by contacting us through the support channels listed in the Contact section of this website.

If you are located in a jurisdiction with stricter privacy rules, you may have additional rights, including objection to processing, data portability, or restrictions on certain uses.

We will respond to reasonable requests in line with applicable law and service requirements.